Last updated: 24 May 2026
Welcome to the website of THEHAUTESURFACE (“we,” “us,” “our”).
These Terms of Use (“Terms”) govern your access to and use of our website located at [insert website URL], including any related pages, content, forms, galleries, catalogue features, booking tools, enquiry tools, and other online services made available by us (collectively, the “Website”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
THEHAUTESURFACE is a Singapore-based premium surface transformation specialist focused on epoxy grouting and interior film solutions for residential and commercial spaces. The Website is intended to provide information about our business, services, finishes, project types, portfolio, pricing guidance, booking options, and enquiry pathways.
The Website may also allow you to:
By using this Website, you confirm that:
If you use the Website on behalf of a company, organisation, or another person, you represent that you have authority to bind that party to these Terms.
We may update or revise these Terms from time to time.
Any updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Terms.
You may use this Website for lawful and genuine purposes, including:
You agree not to use the Website:
We reserve the right to suspend, block, or restrict access if we believe the Website is being misused.
The content on this Website is provided for general informational and marketing purposes only.
While we aim to keep information accurate and useful, Website content may include:
This content is not a substitute for a project-specific quotation, on-site assessment, technical inspection, or written service confirmation.
Important note on suitability
Not every surface or site is suitable for epoxy grouting or interior film. Website content is general in nature and does not guarantee that your specific project is appropriate for our services. Suitability always depends on actual site condition, substrate quality, dimensions, usage, and other practical factors.
Nothing on this Website constitutes a binding offer to provide services to every visitor, at every price shown, or for every project submitted.
All service availability, quotations, recommendations, bookings, timelines, and project acceptance are subject to:
We reserve the right to decline any enquiry or proposed project at our discretion.
The Website may display “from” prices, starting prices, bundle prices, promotional prices, or general price references to help users understand likely project fit.
Unless expressly stated otherwise in writing:
For formal pricing, please contact us directly and obtain a written quotation.
Any quotation request, form submission, WhatsApp enquiry, booking, or uploaded file submitted through the Website is subject to our review.
Submitting an enquiry does not:
If you submit information through the Website, you agree that the information you provide is accurate, truthful, and not misleading.
If you upload or send photos, drawings, files, specifications, messages, or other materials to us through the Website or related tools, you confirm that:
You retain ownership of your materials, but by sending them to us, you grant us a non-exclusive right to use them as reasonably necessary to:
Our collection and handling of personal data submitted through the Website is governed by our Privacy Policy.
The Website may include or link to third-party tools or services, including:
Your use of third-party services may also be subject to their own terms and privacy policies. We are not responsible for the content, operation, availability, or practices of third-party services.
Where the Website links to a booking tool or external system for consultations or site visits, booking availability remains subject to confirmation and may change.
Unless otherwise stated, all content on this Website is owned by or licensed to THEHAUTESURFACE and is protected by applicable intellectual property laws.
This includes, without limitation:
You may view the Website for personal or internal business reference only.
You may not, without our prior written consent:
Portfolio images, before-and-after visuals, finish samples, and project photos are shown for general illustration and reference purposes.
Actual project outcomes may vary depending on:
Visual material on the Website should not be interpreted as a guarantee that every project will produce an identical or flawless result.
Website descriptions of epoxy grouting, interior film, warranties, exclusions, process steps, and outcomes are intended as general guidance.
Actual service delivery is governed by:
Where there is a difference between general website wording and a written quotation or signed agreement, the written quotation or agreement will generally prevail.
Any blog posts, FAQs, guides, comparison pages, or educational material on the Website are provided for general informational purposes only.
They do not constitute:
Users should not rely solely on general Website content when making site-specific or commercial project decisions.
We do not guarantee that the Website will always be available, uninterrupted, error-free, or free from harmful components.
We may suspend, withdraw, update, restrict, or modify all or any part of the Website at any time without notice, including for maintenance, upgrades, security, or operational reasons.
The Website may contain links to external websites or platforms for convenience, including social platforms, booking tools, supplier references, or third-party services.
We are not responsible for:
Accessing third-party sites is at your own risk.
To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.
We make no representation or warranty, express or implied, regarding:
Nothing on the Website should be interpreted as a guarantee of results for a specific site or project.
To the fullest extent permitted by law, THEHAUTESURFACE shall not be liable for any loss, damage, cost, or claim arising out of or in connection with:
We are also not liable for any indirect, consequential, incidental, special, punitive, or business-related losses, including lost profits, lost opportunities, or reputational harm, arising from Website use.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
You agree to indemnify and hold harmless THEHAUTESURFACE, its personnel, representatives, and affiliates from and against any claims, losses, liabilities, damages, costs, or expenses arising out of:
Your use of the Website may involve the collection and processing of personal data.
Please refer to our Privacy Policy for details on how we collect, use, disclose, and protect your personal data.
We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the Website, without notice, if we believe you have:
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
Any failure by us to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
These Terms are governed by the laws of Singapore.
Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Singapore, unless otherwise required by applicable law or otherwise agreed in writing.
If you have questions about these Terms of Use, please contact:
THEHAUTESURFACE
Email: hello@thehautesurface.sg
Phone / WhatsApp: +65 8802 0606
Address: 122 Eunos Ave 7, Rich field Industrial #01-01, Singapore 409575
